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Tenways to ensure

Q: How much is the deductible do I pay in the event of damage or theft?

The ANWB applies transparent deductible amounts: Theft or total loss: A deductible of 5% of the insured amount. Damage (e.g. after a fall): A fixed deductible of €50. Theft of parts (such as the battery): A fixed deductible of €50.

Your Tenways An e-bike deserves the best protection. Via MOEVS insure your Tenways Insurance directly from the ANWB against theft and damage. Is your bike stolen within the first 3 years? Then you will be reimbursed the full purchase price. This way, you can always ride through the city with peace of mind.

Please note: For e-bikes The ANWB applies strict requirements. An ART-2 approved lock is mandatory, including the use of a second ART-2 lock (such as a chain).

Overview of monthly premiums for theft and damage insurance per model
Door Design	Theft	Theft & Damage
CGO	€6,15	€8,10
AGO	€7,63	€9,63
Longtail DUO	€10,75	€12,82
Cargo One	€13,79	€16,36

The prices in the table are based on the average price per month.
The price depends on several factors.
Prices may be more expensive*

Calculate your premium

The premium for you Tenways Insurance depends on a few clear factors. The place where you live plays a major role, as does the exact purchase price of the model you choose.

Benefit from a 20% Track & Trace discount
TenwaysRiders who opt for extra security are rewarded! If you equip your e-bike with an additional Kiwa SCM-approved track & trace transmitter, in combination with a tracking subscription, you receive a whopping 20% discount on the theft premium. Calculate your monthly amount immediately.

What are the possibilities?

Basic coverage

Theft

Recommended

Damage

Recommended

Additional options

roadside assistance

Optional

Accidents

Optional

Legal assistance for recovery

Optional

Which vehicles can I insure through MOEVS?

Insurance within

5 minutes

FAQ

What happens if my Tenways is being stolen?

When you Tenways In the unlikely event that it is stolen and your claim is approved, you are excellently protected. Is the bicycle stolen or declared a total loss within the first 3 years after the start date? Then the ANWB reimburses the full purchase value. This way, you can immediately get a new one. Tenways find out. A depreciation scheme applies from the fourth year.

What requirements does the insurance have for my bicycle lock?

The ANWB sets strict security requirements for electric bicycles. You Tenways It must always be locked with an approved ART-2 lock (for example, the standard frame lock). In addition, the use of a second ART-2 lock (such as a chain lock) is mandatory. If the bicycle was not locked with both approved locks, a theft claim may be rejected.

What should I do with my keys after they are stolen?

After theft, you must be able to hand over the original bicycle keys for your ART-2 lock(s) to the insurer. Please note: at least one of these keys must show clear signs of use. This serves as proof for the insurer that the bicycle was actually in use and locked.

Do I get a discount if I have a track & trace transmitter?

Yes! If you your Tenways if you equip it with an extra Kiwa SCM-approved track & trace transmitter and have an active tracking subscription, you receive a 20% discount on the theft premium. This is a significant benefit, because Tenways-bicycles are often used in cities prone to theft.

Is the battery of my Tenways Also insured?

Certainly. The battery of your Tenways is included as standard with the Theft or Theft & Damage coverages. Whether the battery is damaged in an accident or stolen: you are covered. Unique to the ANWB is that both new and refurbished batteries are fully insured.

How much is the deductible do I pay in the event of damage or theft?

The ANWB applies transparent amounts for the deductible:

Theft or total loss: A deductible of 5% of the insured amount.
Damage (e.g. after a fall): A fixed deductible of €50.
Theft of parts (such as the battery): A fixed deductible of €50.

When am I entitled to roadside assistance?

With the additional Roadside Assistance coverage, the ANWB helps you get back on the road immediately in the event of a breakdown. This applies not only to breakdowns while on the road, but the ANWB also offers assistance from your own driveway or holiday address. If on-the-spot repairs are not possible, you and your Tenways neatly taken to a specialist or home.