30 Day return policyOrdered before 14.00 p.m., next day delivery *
30 Day return policyFree delivery from €100*
30 Day return policyTwo-year manufacturer's warranty
30 Day return policy30 Day return policy
30 Day return policyShowroom in Eindhoven and Antwerp
30 Day return policypersonal advice

Report the theft of your e-bike?

Accidents can happen in a flash. Whether it's a collision, a fallpartice or vandalism: at MOEVS We'll help you immediately with the damage claim for your (electric) bicycle. We work closely with the ANWB (Royal Dutch Touring Club) to get you mobile again as quickly as possible.

Has your bicycle or battery been stolen? Then please fill out the form below in full. Make sure you have the police report (PDF) and your bicycle keys at hand so that we can immediately initiate the theft report with the insurer on your behalf.

Report theft

For this theft report, you need the 4 original keys, the police report as a PDF, and active insurance with the ANWB.
Upload the final police report here.
In the next two questions, we will ask you to upload photos of your bicycle keys. For both photos, please ensure that you can prove the photo was taken after the theft. Therefore, the day and date must be visible in the photo. To do this, you must use: www.welkedagishetvandaag.nl. The key number and date must be clearly visible!
Upload a photo of your keys (other side) here, with the date clearly visible.